SMS+ APPS
Building blocks to add SMS+ to your business workflow
Workflow & Business Logic Automation
Unlock the potential of your efficient business messaging with business logic automation. Automate your messaging to control your business processes behind-the-scenes. With 2sms Workflow Automation, the best way to communicate your information is determined by a fully controlled and compliant process.
Our SMS business logic automation platform is built on secure and reliable technologies that are able to scale with you. We have deployed everything from simple to complicated SMS communication automations for some of the largest companies in the world to manage their critical business processes.
Simple, Easy-to-Use SMS Automation
SMS on Workflow Rules
Build workflow rules to send pre-set messages based on end-user activity.
Inbound Automation
Based on incoming responses, initiate events or actions to be performed.
Intuitive Scheduler
Schedule messages to sequence by a computed time or on defined intervals.
Inbound SMS Alerts
Inbound forwarding and alerts can be directed to email, a transceiver, and an SMS destination.
Advanced Reporting
Access data analytics from our customer portal of your SMS transactions.
Auto Opt-In/Out
Automatically opt-in and out from end-user inbound messages.
Custom Design SMS Automation
2sms provides a full service business logic automation — we can integrate with your users and systems to provide true business process optimization. SMS automation is user-centric and is easily integrate into your existing systems.
Dynamic Drip Messaging
Dynamic Drip Messaging Workflows can be scheduled to start running when your customer opts-in to receive subscription type messages. It can be scheduled to be sequenced by a computed time or on defined intervals. You can also create a workflow to figure out when the start date should be.
Event Based Trigger Messaging
Event Based Trigger Messaging Workflows includes a full featured scheduler that allows messages to be scheduled and executed at certain intervals or at different times with an "if" & "then" workflow. Activities can be automatically triggered - daily, weekly, or on the first day of the month.
Use Cases
Clinical Trial Data Collect Automation
Requirement: Collect mobile surveys from participants 3 times per day for 60 day to collect hot flash data.
Automation Solution: Customer used the Data Collect feature to set up questionnaires for the daily survey and used the scheduling feature to pre-set the messages.
Result: Clinical trial participants received 3 SMS alerts with a link to fill out the questionnaires. A reminder alert is triggered if they have not filled out the questionnaire.
Reporting: Responses based on surveyed data is complied into a report once the survey has closed.
On-demand Selective Content Push
Requirement: Weekly message to participating new mothers for 12 weeks. Message contains a link to a selected set of preventative articles.
Automation Solution: Customer used the drip messaging feature to set up 12 weekly messages and used a bi-directional keyword along with an "if / then" workflow to send new articles to the participating user from a predefined list.
Result: Participants received weekly messages with a list of reply keywords for different categories of preventive articles.
Reporting: A complied summary report of all activities, categorized by the articles, is provided.
