ACCESS | ||
---|---|---|
SMS+ ENTERPRISE | SMS LITE STANDARD | |
Web Application | ✓ | ✓ |
Mobile App | ✓ | ✓ |
API & Software Library | ✓ | ✓ |
24/7 Operator Assistance | ✓ | |
Throughput | 240+ messages per second | 20 messages per second |
RELIABILITY | ||
SMS+ ENTERPRISE | SMS LITE STANDARD | |
Platform Redundancy | ✓ | |
Gateway Redundancy | ✓ | |
Service Level Agreement | ✓ | |
SECURITY | ||
SMS+ ENTERPRISE | SMS LITE STANDARD | |
2-Factor Authentication | ✓ | |
Advanced Password Setting | ✓ | |
Recipient Authentication | ✓ | |
Message Lifespan Control | ✓ | |
Delivery and Read Receipts | ✓ | |
Single Sign-On | ✓ | |
End-to-End Encryption | ✓ | |
Signed BAA | ✓ | |
REPORTING | ||
SMS+ ENTERPRISE | SMS LITE STANDARD | |
Real Time Dashboard | ✓ | ✓ |
Data Archiving | 10 Years | 3 Days |
Delivery Receipt | ✓ | ✓ |
Read Receipt | ✓ | |
Analytics | ✓ | |
SUBSCRIBER MANAGEMENT | ||
SMS+ ENTERPRISE | SMS LITE STANDARD | |
Opt In Management | ✓ | |
Opt Out Management | ✓ | |
Do Not Text’ List Management | ✓ | |
Enduser Support (Phone & eMail) | ✓ | |
CUSTOMER SUPPORT | ||
SMS+ ENTERPRISE | SMS LITE STANDARD | |
24/7/365 Live Support | ✓ | |
24/7/365 Technical Support | ✓ | |
Failed Message Investigation | ✓ | |
FEATURES - STANDARD | ||
SMS+ ENTERPRISE | SMS LITE STANDARD | |
Address Book Management | ✓ | ✓ |
Group Management | ✓ | ✓ |
Group Messaging | ✓ | ✓ |
Schedule Messaging | ✓ | ✓ |
Concantenation | ✓ | ✓ |
Global Reach-list | ✓ | ✓ |
Recurring Messaging | ✓ | ✓ |
Fixed Messaging | ✓ | ✓ |
Contact Importer | ✓ | ✓ |
FEATURES - ADVANCED | ||
SMS+ ENTERPRISE | SMS LITE STANDARD | |
Secure Messaging | ✓ | |
Threaded Messaging | ✓ | |
Rich Content Messaging (HTML5) | ✓ | |
Data Collect & Publish | ✓ | |
Work-flow Automation | ✓ | |
Drip Messaging | ✓ | |
Rules Based Message Routing | ✓ | |
Bi-directional Unicode | ✓ | |
Multi-language Encoding | ✓ | |
Group Segmentation | ✓ | |
FEATURES - ADMINISTRATIVE | ||
SMS+ ENTERPRISE | SMS LITE STANDARD | |
Administrative Interface | ✓ | ✓ |
Low Balance Alert | ✓ | ✓ |
Hierarchy Management | ✓ | |
Outage/Maintenance Alerts | ✓ | |
Gateway Disconnect Alerts | ✓ | |
Role Based Web Console | ✓ | |
Logging Reporting | ✓ | |
User Management | ✓ | |
Message Usage Threshold | ✓ | |
Duplicate Message Detection | ✓ | |
Message Credit Expiration | Annual | Monthly |
Payment Type | Invoicing, Credit Card, Paypal | Credit Card, Paypal |
TRANSACTION CHARGE | ||
SMS+ ENTERPRISE | SMS LITE STANDARD | |
Outbound SMS — Domestic | 1 Credit | 1 Credit |
Outbound SMS — International | Based on Tier (1, 1½ or 2 Credits) | 2 - 10 Credits |
Failed SMS — Controlled | ¼ Credit | 1 Credit |
Inbound SMS | ¼ Credit | ½ Credit |
Inbound Forwarding (eMail, URL) | ¼ Credit | N/A |
½ Credit | 1 Credit | |
XML Reporting | ¼ Credit | N/A |