PRODUCT COMPARISON
SMS+ v SMS Lite comparison
2sms creates a communications tool for business that helps streamline processes and drive customer engagement. Whether a customer-facing department or internal operations, 2sms offers a variety of tools to operate more efficiently and effectively. Our messaging platform can be configured to reflect your business' unique structure, size and budget.
| ACCESS | ||
|---|---|---|
| SMS+ ENTERPRISE | SMS LITE STANDARD | |
| Web Application | ✓ | ✓ |
| Mobile App | ✓ | ✓ |
| API & Software Library | ✓ | ✓ |
| 24/7 Operator Assistance | ✓ | |
| Throughput | 240+ messages per second | 20 messages per second |
| RELIABILITY | ||
| SMS+ ENTERPRISE | SMS LITE STANDARD | |
| Platform Redundancy | ✓ | |
| Gateway Redundancy | ✓ | |
| Service Level Agreement | ✓ | |
| SECURITY | ||
| SMS+ ENTERPRISE | SMS LITE STANDARD | |
| 2-Factor Authentication | ✓ | |
| Advanced Password Setting | ✓ | |
| Recipient Authentication | ✓ | |
| Message Lifespan Control | ✓ | |
| Delivery and Read Receipts | ✓ | |
| Single Sign-On | ✓ | |
| End-to-End Encryption | ✓ | |
| Signed BAA | ✓ | |
| REPORTING | ||
| SMS+ ENTERPRISE | SMS LITE STANDARD | |
| Real Time Dashboard | ✓ | ✓ |
| Data Archiving | 10 Years | 3 Days |
| Delivery Receipt | ✓ | ✓ |
| Read Receipt | ✓ | |
| Analytics | ✓ | |
| SUBSCRIBER MANAGEMENT | ||
| SMS+ ENTERPRISE | SMS LITE STANDARD | |
| Opt In Management | ✓ | |
| Opt Out Management | ✓ | |
| Do Not Text’ List Management | ✓ | |
| Enduser Support (Phone & eMail) | ✓ | |
| CUSTOMER SUPPORT | ||
| SMS+ ENTERPRISE | SMS LITE STANDARD | |
| 24/7/365 Live Support | ✓ | |
| 24/7/365 Technical Support | ✓ | |
| Failed Message Investigation | ✓ | |
| FEATURES - STANDARD | ||
| SMS+ ENTERPRISE | SMS LITE STANDARD | |
| Address Book Management | ✓ | ✓ |
| Group Management | ✓ | ✓ |
| Group Messaging | ✓ | ✓ |
| Schedule Messaging | ✓ | ✓ |
| Concantenation | ✓ | ✓ |
| Global Reach-list | ✓ | ✓ |
| Recurring Messaging | ✓ | ✓ |
| Fixed Messaging | ✓ | ✓ |
| Contact Importer | ✓ | ✓ |
| FEATURES - ADVANCED | ||
| SMS+ ENTERPRISE | SMS LITE STANDARD | |
| Secure Messaging | ✓ | |
| Threaded Messaging | ✓ | |
| Rich Content Messaging (HTML5) | ✓ | |
| Data Collect & Publish | ✓ | |
| Work-flow Automation | ✓ | |
| Drip Messaging | ✓ | |
| Rules Based Message Routing | ✓ | |
| Bi-directional Unicode | ✓ | |
| Multi-language Encoding | ✓ | |
| Group Segmentation | ✓ | |
| FEATURES - ADMINISTRATIVE | ||
| SMS+ ENTERPRISE | SMS LITE STANDARD | |
| Administrative Interface | ✓ | ✓ |
| Low Balance Alert | ✓ | ✓ |
| Hierarchy Management | ✓ | |
| Outage/Maintenance Alerts | ✓ | |
| Gateway Disconnect Alerts | ✓ | |
| Role Based Web Console | ✓ | |
| Logging Reporting | ✓ | |
| User Management | ✓ | |
| Message Usage Threshold | ✓ | |
| Duplicate Message Detection | ✓ | |
| Message Credit Expiration | Annual | Monthly |
| Payment Type | Invoicing, Credit Card, Paypal | Credit Card, Paypal |
| TRANSACTION CHARGE | ||
| SMS+ ENTERPRISE | SMS LITE STANDARD | |
| Outbound SMS — Domestic | 1 Credit | 1 Credit |
| Outbound SMS — International | Based on Tier (1, 1½ or 2 Credits) | 2 - 10 Credits |
| Failed SMS — Controlled | ¼ Credit | 1 Credit |
| Inbound SMS | ¼ Credit | ½ Credit |
| Inbound Forwarding (eMail, URL) | ¼ Credit | N/A |
| ½ Credit | 1 Credit | |
| XML Reporting | ¼ Credit | N/A |
